Frequently asked questions.
Can rings and bracelets be resized?
Yes. We will resize and refinish the design, however this can be costly once the items are completed. We charge $50.00 for this process and an additional cost for any gold or materials needed (sizing up). Contact customer support at (808) 486-8826 for a quote or other options
How long after my order has been placed will it be shipped out?
All of our stock merchandise is shipped out within 2-3 business days. For sizes other than the standard, please allow an extra day for resizing. Special orders take approximately 10 business days. Rush orders are available, please contact customer service with your "need by date" for verification. All purchases are sent signature required unless otherwise requested. For out of stock items, customer service will contact you with an estimated delivery date.
What's your return/exchange policy?
All sales are final, but we do allow you to exchange or switch out your product with another product of the same value.
Please call (808) 486-8826 for any other details or questions.